Privacy Policy
At Aurora Creative, located in the Fremont neighborhood of Seattle, Washington, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we collect from you when you use our website, engage our services, or otherwise interact with us.
Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
- Personal Information: This includes your name, email address, phone number, company name, and any other information you voluntarily provide to us when you contact us, request a quote, subscribe to our newsletter, or otherwise interact with our website.
- Usage Data: We automatically collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us understand how users interact with our website and improve its performance and usability.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze website traffic, and target advertising. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to provide the services you request, such as designing your website, developing your brand identity, or implementing your marketing strategy. We also use your information to improve our services, personalize your experience, and develop new features.
- To Communicate with You: We use your information to communicate with you about your projects, provide updates, respond to your inquiries, and send you marketing communications. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the email.
- To Analyze Website Usage: We use your information to analyze website traffic, identify trends, and improve the performance and usability of our website.
- To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal requests.
Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with service providers who assist us with providing our services, such as website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your information when it is transmitted over the internet.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights with respect to your information:
- Access: You have the right to access the information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your information.
- Objection: You have the right to object to our processing of your information.
- Restriction: You have the right to restrict our processing of your information.
- Portability: You have the right to receive your information in a portable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Aurora Creative
3400 Fremont Ave N
Seattle, WA 98103
Phone: (206) 555-0123
Email: [email protected]
Our Data Protection Officer is Eleanor Vance, who can be reached at the email address above.
Last Updated: October 26, 2025
GDPR Compliance
For users located in the European Economic Area (EEA), Aurora Creative complies with the General Data Protection Regulation (GDPR). Our lawful basis for processing your personal data includes your consent, the necessity of processing data to fulfill a contract with you, and our legitimate interests, such as improving our services and communicating with you.
EEA residents have the right to lodge a complaint with a supervisory authority if they believe that we have violated their data protection rights.
CCPA Compliance
For California residents, Aurora Creative complies with the California Consumer Privacy Act (CCPA). California residents have the right to request that we disclose what personal information we collect from them, to delete their personal information, and to opt-out of the sale of their personal information. Aurora Creative does not sell your personal information.
To exercise your CCPA rights, please contact us at [email protected].